Impact Housing Association

Improvement Through Action

Call us on: 03448 736 290
24 hour local rate number

Customer App

Did you know that we provide our customers with a free Mobile and Tablet 'App' which allows you to make the most of your tenancy allowng you to securely:

  • Pay your Rent
  • Report a Repair
  • Contact Us
  • View your Rent Balance
  • View your Rent Statement
  • View your Service Charges

Our Customer App is available for all the major smartphone App Stores including Apple AppStore, Google PlayStore and Microsoft's Windows Store:

Search the App Store today for ‘Impact Housing’ to download our quick and easy-to-use app onto your smartphone or tablet!

Once you've downloaded our App you'll need the following information to register:

  • Tenancy Reference Number (which can be found on your rent statement)
  • Surname
  • Date of Birth
  • Postcode


If you're experiencing a problem or for more information please contact our Customer Services Team on 03448 736 290.