Impact Housing Association

Improvement Through Action

Call us on: 03448 736 290
24 hour local rate number

The i-deal

Please complete our Impact Ideal Customer Satisfaction Survey

Impact has always been more than just a Landlord.  Over the last few months we have been expanding our service to create more opportunities for our tenants, other customers and communities. We have called our new service and offer the i-Deal.  Whether you just want to get out of the house and meet new people, learn a new skill or you are thinking about getting work we have a range of activities and opportunities for you.  These Include:

  • Free Wi-Fi and use of computers or tablets in our hubs
  • Free help getting online; setting up email accounts as well as informal sessions to learn how to use Facebook, Skype or surf the internet
  • Social activities
  • Sports and exercise activities
  • Positive Future sessions which include help with looking for work (interview practice, writing and updating your CVs, searching for a suitable job etc), help with computer skills, budget management advice and a whole lot more
  • Join our Give and Gain volunteering programme a great way to learn new skills, meet new people or gain experience for your CV
  • Free E-Learning Courses including Food Hygiene, Customer Service, COSHH
  • Cooking on a budget
  • Plant It Grow It – fruit and veg growing in some of our Communities 
  • Free and confidential information from our Money Matters Service


To find out what is happening in your area use the links on the right hand side of this page or contact Impact on 03448 736 290 (local rate number) or visit one of our hubs:

  • The Oval, Salterbeck, Workington
  • Centre 47, 47 Nelson Street Carlisle
  • Eden Rural, Foyer, Old London Road, Penrith
  • Nook Street, Workington


Can’t get to one of our Hubs? Ask a member of the Impact team about activities and opportunities near you.